Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Eric Mechels - 2014 BMW 328
Tried German Auto works as a replacement for the dealer service of my BMW. They are professional, certified and in step with the BMW value of good service and maintenance of your vehicle to last a long time. Their repairs were reasonable and did not push to do more than was necessary as the dealer has been known to do. Furthermore, they shared the maintenance schedule to avoid surprises in my next visit.
Lisa Schwartz - 2013 AUDI A3
I’ve been going to the dealer to have maintenance on my Audi and have always been really let down but the level of attention to details, communication, and general interest in the reasons i brought my car in for service. It’s a totally different experience with GAW! I truly felt like they wanted to understand the issues and fix them. Them spent a ton of time describing the different problems and fixes and helped me feel knowledgeable so i could make informed decisions. Less mystery about the car, the work, and how the expense fits into the value of the car in general. Trustworthy, thoughtful and talented people there.
Todd Mallard - 2001 AUDI TT
I purchased a used 2001 Audi TT in July 2021. It was a unique car with a robust folder of service from the single owner, and Hunter was easy to work with. A couple of months later, the coolant fan died- please note that I had the Audi service center check the vehicle right after purchasing to make sure I was not surprised, so the fan issue was not a pre-existing issue. I called Hunter knowing that I purchased the vehicle “as is,” and I had very little expectations. Regardless, he volunteered to fix the issue (Audi quoted the repair at $1600), and he made a VERY happy customer in the process. It is always risky buying a used car, especially one that is 20 years old. By buying my vehicle at German Auto Works, I got the great service and support I needed. I highly recommend them for your auto needs!
Shawn Wright - 2013 MINI Base
German Auto Works will absolutely meet or exceed your customer service expectations. In the 9 years I’ve owned my Mini Cooper it has been serviced only by the dealer from which it was purchased, and German Auto Works. For the last 2 years, and in the future, German Auto Works is the only place my car has been, or will be, serviced. The honesty with which Reece (Service Advisor) approaches the concerns & needs of your vehicle will be unparalleled. He was upfront about what needed to be done the day of service, and what would be necessary sometime in the future but could wait for the time being. Brandon (Mechanic) and Jamie (Front Desk) also showed professionalism throughout my car’s visit and added to the positive experience at German Auto Works. Without hesitation and with great confidence I recommend German Auto Works for your vehicle needs.
Dave Keller - 2014 BMW X1
I took our car in for a 2nd opinion after getting a list of service recommendations from another shop. They were very helpful in showing me what really needed to be done (and why) which saved a ton of money. I really appreciate their honesty.
Barbara Wehle - 2007 MINI Base
They assisted me in determining what possibly could be wrong with my Mini Cooper without an appointment just to ensure it was safe to drive home since I wasn't familiar with the area. I will be making an appointment with them when I return in May to have my Mini tuned up. Jamie and Reece were very helpful - so thank you!
Otis Moran - 1984 Porsche 944
Exceptional! REAL and trained expertise. Educational, Fast and efficient. I have a mint classic '84 Porsche 944. They were able to pin-point and explain my tranny issue rather than just speculating. Brandon and Reece will treat your ride like it's their own, you are family. Jamie is a great navigator too.
Michael Mangone - 1999 Porsche 911 996 Carerra
I called on a Monday to schedule a service; I was able to drop off on Wednesday night, and it was ready by Thursday afternoon. As of writing in April of 2022, that's the best turn-around time in years! The inspection was detailed and even photographed. The labor price is great; I spend a lot of time cross-shopping parts, and their parts prices are phenomenal. The suggested services were color-coded by urgency, but there was no pressure. The staff is friendly and knowledgeable, and I felt welcomed and respected. The owner even stopped by to say hello to my daughter during vehicle drop-off.For gearheads, this is where you want to be. I speak in chassis codes and acronyms, like a lot of car enthusiasts, and Reece and Mike knew that exact jargon. It's obvious they love cars the way I do. As soon as I picked up my keys, I scheduled services for months in advance because the peace of mind from having a competent, competitive, and passionate mechanic in your corner is priceless.
Mike Rams - 2013 Porsche Panamera
I buy all my luxury cars here. I get all my service done here. Hunter is always great to work with he knows his cars inside and out. You cannot stop him. If you’re looking for great service and an honest car salesman talk to Hunter at German auto Works
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